Privacy Policy

This website uses cookies and similar technologies, including unique identifiers stored on your device, to improve your browsing experience and help recognize returning visitors.

Data Processing Related to Orders and Services

We process personal data necessary for order fulfillment, customer support, warranty handling, invoicing, and legal compliance related to purchases made through our webshop.

If you visit the webshop without making a purchase, certain marketing and analytics-related processing may still apply if you provide consent for marketing or cookies.

Contact Requests

If you contact us by email, contact form, or phone regarding a product or service, we process the information you provide in order to respond to your inquiry.

Processed data

  • Name
  • Email address
  • Phone number
  • Any information shared during communication

Data retention period

Data is stored only until the communication process has been completed.

Legal basis

Your voluntary consent.

Order Processing

To fulfill orders placed through the webshop, certain personal data must be processed.

Processed data

  • Name
  • Billing and shipping address
  • Phone number
  • Email address
  • Purchased product details
  • Order number
  • Purchase date

Providing this information is necessary to complete the contract and process your order.

Data retention period

Data is retained for up to 5 years in accordance with applicable civil law requirements.

Legal basis

Performance of a contract.

Invoicing

We process personal data to issue invoices and comply with accounting and tax regulations.

Processed data

  • Name
  • Address
  • Email address
  • Phone number

Data retention period

Invoices are stored for 8 years as required by applicable accounting laws.

Legal basis

Compliance with legal obligations.

Shipping & Delivery Partners

Delivery provider

GLS

The courier service assists with the delivery of ordered products and processes personal data according to its own privacy policy.

Warranty & Guarantee Claims

We process personal data necessary for handling warranty and guarantee claims in accordance with applicable consumer protection regulations.

Processed data may include

  • Name
  • Address
  • Product information
  • Purchase details
  • Description of the issue or complaint

Data retention period

Warranty-related records may be retained for up to 3 years.

Legal basis

Compliance with legal obligations.

Consumer Complaints

If you submit a complaint, we process the necessary personal data to investigate and respond appropriately.

Processed data

  • Name
  • Phone number
  • Email address
  • Complaint details

Data retention period

Consumer complaints may be retained for up to 3 years.

Consent Verification

When registering, placing an order, or subscribing to newsletters, our system may store technical data related to your consent for legal verification purposes.

Processed data

  • IP address
  • Time and date of consent

Marketing & Newsletter Communication

Newsletter Subscription

If you subscribe to our newsletter, we may send promotional emails, product updates, and special offers.

Processed data

  • Name
  • Email address

Data retention period

Until you unsubscribe.

Legal basis

Your voluntary consent.

Personalized Advertising & Remarketing

This website may use cookies and third-party advertising technologies, including services provided by Google and Meta (Facebook), to display personalized advertisements and remarketing campaigns.

More information:

  • Google Cookies
  • Google Analytics
  • Facebook Ad Preferences

Automated Decision Making

Certain automated processes may be used on the website, including:

  • coupon code systems
  • loyalty discounts
  • shipping fee calculations

Users may request human review regarding automated decisions if applicable.

Data Processors & Third Parties

Website Hosting & Data Storage

Shopify

Shopify Inc. provides hosting and infrastructure services for the webshop.

Address:
151 O’Connor Street, Ground Floor
Ottawa, ON K2P 2L8
Canada

Email: info@shopify.com

Newsletter Provider

Mailchimp

The Rocket Science Group LLC
675 Ponce de Leon Ave NE, Suite 5000
Atlanta, GA 30308, USA

Email: privacy@mailchimp.com

Invoicing Provider

Számlázz.hu

Email: info@szamlazz.hu

Online Payment Provider

Stripe

Stripe Inc.
510 Townsend Street
San Francisco, CA 94103
United States

Stripe processes payment transactions securely according to its own privacy practices.

Your Rights Under GDPR

You have the right to:

  • access your personal data
  • request correction of inaccurate data
  • request deletion of your data
  • restrict processing
  • object to processing
  • withdraw consent at any time
  • request data portability

Requests related to personal data are answered within 30 days.

Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, modification, disclosure, deletion, or misuse.

Legal Remedies

If you believe your personal data has been processed unlawfully, you may contact the relevant supervisory authority or initiate legal proceedings in accordance with applicable law.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective upon publication on this website. Continued use of the website constitutes acceptance of the updated Privacy Policy.